Thank you for using WebIQ and the tools, resources, and services available through webiq.app and related WebIQ applications, including UTM Guard, QRacked, TagWatch, GTM Inspector, and future products operated under the WebIQ platform.
Your privacy is important to us. This Privacy Policy explains what information we collect, how we use it, and how we protect it.
1. Overview
WebIQ is built with privacy-first principles.
- We collect only the information necessary to provide our services.
- We do not sell personal information.
- We do not use advertising networks or cross-site behavioral tracking.
- Analytics technologies are disabled by default and activated only after consent is provided.
- Some WebIQ products require an account, while others can be used anonymously.
2. Information We Collect
2.1 Account Information
Certain WebIQ applications use Supabase Authentication to create and manage user accounts.
When you create an account, we may collect:
- Email address
- Authentication credentials
- Account creation and login timestamps
- Basic account metadata
How account information is used
Passwords are never stored in plain text and are securely managed through Supabase Authentication.
This information is used solely to authenticate users, secure accounts, manage subscriptions, and provide access to application features.
2.2 Usage Information
We may collect information about how WebIQ products are used, including:
- Pages visited
- Navigation patterns
- Feature usage
- Error and performance data
- Usage counts associated with application features
How usage information is used
This information helps us improve functionality, troubleshoot issues, understand product usage, and maintain service quality.
Where possible, analytics information is aggregated and anonymized.
2.3 Information Submitted to Tools
Some WebIQ applications allow users to submit information for analysis or processing.
Examples include:
- Campaign URLs
- UTM parameters
- QR codes
- Destination URLs
- Form submissions
- Feedback submissions
How submitted information is used
Information submitted to WebIQ tools is processed solely to provide the requested functionality and improve the service. We do not sell or share submitted data for advertising purposes.
3. Cookies & Analytics
WebIQ uses a combination of privacy-focused website analytics and consent-based analytics to understand how our websites and tools are used.
Our services may utilize:
- Umami Cloud
- Google Analytics 4 (GA4)
- Google Tag Manager (GTM)
- Klaro Consent Manager
- Supabase authentication cookies (for login-required applications)
Privacy-focused website analytics
We use Umami Cloud, a privacy-focused analytics service, to help us understand how visitors use WebIQ and related subdomains, including webiq.app, utmguard.webiq.app, and qracked.webiq.app.
Umami is designed to provide aggregate website analytics without using cookies or storing tracking data in your browser's local storage. The information we collect through Umami may include page views, referral sources, approximate location, device type, operating system, browser type, and basic interactions such as button clicks.
We use this information to understand website performance, improve our tools, identify popular content, and make the user experience better. We do not use Umami to collect names, email addresses, account information, form submissions, or other directly identifying personal information.
Because Umami is cookieless and does not store tracking data in the browser, we do not request analytics consent before using Umami Cloud.
Umami Software, Inc. acts as our analytics service provider. Umami Cloud servers are located in the United States and European Union, and Umami states that its Cloud service adheres to GDPR and CCPA requirements.
Consent-based analytics
We may also use Google Analytics 4 (GA4) and Google Tag Manager (GTM) to better understand website activity, feature usage, and performance.
GA4 may use cookies or similar technologies to collect analytics information. These Google analytics technologies are disabled by default and are only activated after you provide consent through our consent management platform.
If you do not provide analytics consent, GA4 and related Google analytics tags remain disabled. You can update or withdraw your consent at any time through the available consent controls.
Consent preferences may be shared across WebIQ-operated domains and subdomains where technically feasible.
4. How We Use Information
WebIQ uses information solely to:
- Authenticate users
- Operate applications and services
- Provide requested functionality
- Improve product quality
- Monitor performance and reliability
- Prevent abuse, fraud, and security threats
- Enforce usage limits and subscription features
- Respond to support requests and inquiries
5. Third-Party Service Providers
WebIQ relies on trusted third-party providers to operate and maintain the platform.
These providers may process information on our behalf as necessary to provide their services.
Current providers may include:
- Supabase (authentication, database, and backend services)
- Google Analytics 4 (analytics, with consent)
- Google Tag Manager (tag management)
- Umami Cloud (privacy-focused website analytics)
- Klaro (consent management)
- Resend (email delivery and contact form processing)
Provider changes
We may add or replace providers as our services evolve.
6. Contact Forms & Email Communications
When you submit a contact form or support request, the information you provide may be processed through Resend or other email delivery providers.
Information submitted through contact forms is used solely to:
- Respond to inquiries
- Provide support
- Communicate about WebIQ services
- Address legal, privacy, or account-related requests
Advertising
We do not use contact form submissions for advertising purposes.
7. Data Retention
We retain information only for as long as necessary to:
- Provide our services
- Maintain security and service integrity
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
Retention periods
Retention periods may vary depending on the type of information and the services involved.
8. Account Deletion
You may request deletion of your WebIQ account at any time through available account management features or by contacting us.
When an account is deleted:
- Authentication credentials are removed
- Access tokens are revoked
- Personal account information is deleted or anonymized where appropriate
Records that may be retained
Certain records may be retained where necessary for:
- Security purposes
- Fraud prevention
- Legal compliance
- Operational integrity
9. International Privacy
WebIQ is designed with privacy and transparency in mind and seeks to operate in accordance with applicable privacy regulations, including the General Data Protection Regulation (GDPR) where applicable.
Depending on your location, you may have additional rights regarding access to, correction of, or deletion of your personal information.
10. Changes to This Policy
We may update this Privacy Policy periodically as our products, services, or legal obligations evolve.
The "Last Updated" date at the top of this page will indicate when changes were made.
Continued use of WebIQ services after updates become effective constitutes acceptance of the revised policy.
11. Contact
For privacy, legal, or support inquiries, please contact support@webiq.app.